Last Updated: June, 2026

1. Introduction

Welcome to Habana Bespoke (“Habana”, “we”, “our”, or “us”).

These Terms and Conditions govern your access to and use of our website, products, services, bespoke tailoring consultations, appointments, and online store.

By accessing or using our website, placing an order, booking an appointment, or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

2. About Habana Bespoke

Habana Bespoke is a luxury menswear and tailoring company specializing in:

  • Bespoke tailoring
  • Made-to-measure garments
  • Ready-to-wear clothing
  • Alteration services
  • Menswear accessories

All services and products are subject to availability.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.

4. Appointments and Consultations

Booking Appointments

Appointments may be booked online, by phone, email, or in person.

Appointment availability is subject to scheduling and confirmation by Habana Bespoke.

Appointment Changes

Customers may request to reschedule appointments with reasonable notice.

Repeated cancellations or missed appointments may result in future booking restrictions.

Late Arrivals

Late arrivals may result in shortened consultation time or rescheduling, depending on availability.

5. Bespoke and Made-to-Measure Orders

Measurements

Customers are responsible for ensuring that measurements provided are accurate.

Where measurements are taken by Habana Bespoke, we strive to ensure precision; however, minor fitting adjustments may still be required.

Design Approval

Customers are responsible for reviewing and approving:

  • Fabric selections
  • Design specifications
  • Style preferences
  • Garment details

Once production has commenced, changes may not be possible.

Production Timelines

Production timelines provided are estimates only.

While we make every effort to meet delivery schedules, delays may occur due to:

  • Fabric availability
  • Supplier delays
  • Production requirements
  • Events beyond our control

Habana Bespoke shall not be liable for delays caused by circumstances outside our reasonable control.

6. Ready-to-Wear Purchases

All ready-to-wear products are subject to stock availability.

We reserve the right to:

  • Limit quantities purchased
  • Correct pricing errors
  • Cancel orders where necessary

If an order cannot be fulfilled, customers will be notified and any eligible payments refunded.

7. Pricing and Payments

All prices displayed on the website are in Nigerian Naira (₦) unless otherwise stated.

Prices may change without prior notice.

Accepted payment methods may include:

  • Debit cards
  • Credit cards
  • Bank transfers
  • Other approved payment gateways

Orders may not proceed to production or shipment until payment requirements have been satisfied.

8. Deposits and Custom Orders

For bespoke and made-to-measure garments, Habana Bespoke may require a deposit before production begins.

Deposits are generally non-refundable once:

  • Fabrics have been ordered
  • Materials have been cut
  • Production has commenced

Specific deposit requirements will be communicated during the ordering process.

9. Delivery and Collection

Delivery

Delivery times are estimates and may vary depending on location and logistics providers.

Customers are responsible for providing accurate delivery information.

Collection

Customers may collect completed garments from our designated showroom or studio.

Proof of identity may be required before collection.

10. Returns and Refunds

Ready-to-Wear Items

Ready-to-wear items may be eligible for return or exchange within a specified period, provided that:

  • The item is unused
  • Original tags remain attached
  • The item is returned in its original condition

Bespoke and Made-to-Measure Garments

Because bespoke and made-to-measure garments are created specifically for individual customers, they are generally not eligible for refunds or returns.

Where fitting issues arise due to tailoring errors by Habana Bespoke, reasonable alterations may be offered at our discretion.

11. Alterations

Alteration services may be offered on garments produced by Habana Bespoke.

Additional charges may apply depending on the nature of the alteration request.

12. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product photography
  • Designs
  • Text
  • Graphics
  • Branding materials

is the property of Habana Bespoke or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Website Usage

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Disrupt website functionality
  • Upload harmful software or malicious code
  • Impersonate another person or entity

We reserve the right to suspend or terminate access for violations of these terms.

14. Product Representation

We strive to accurately display products, fabrics, colors, and materials.

However, actual colors and textures may vary due to:

  • Device displays
  • Photography lighting
  • Fabric manufacturing variations

Minor variations do not constitute defects.

15. Limitation of Liability

To the fullest extent permitted by law, Habana Bespoke shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Delays beyond our reasonable control

Our maximum liability shall not exceed the amount paid by the customer for the applicable product or service.

16. Indemnification

You agree to indemnify and hold Habana Bespoke harmless from claims, damages, liabilities, and expenses arising from:

  • Your misuse of the website
  • Violation of these Terms and Conditions
  • Violation of any applicable law

17. Privacy

Your use of this website is also governed by our Privacy Policy.

We encourage you to review the Privacy Policy to understand how your personal information is collected and used.

18. Force Majeure

Habana Bespoke shall not be liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Power outages
  • Government actions
  • Strikes
  • Supply chain disruptions
  • Internet or technology failures

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

20. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will become effective immediately upon publication on the website.

Continued use of the website after updates constitutes acceptance of the revised terms.

21. Contact Information

For questions regarding these Terms and Conditions, please contact:

Habana Bespoke Studios

Head Office
Sura Office Complex, Simpson Street, Lagos, Nigeria

Branch Office
238 Herbert Macaulay Way, Alagomeji, Yaba, Lagos, Nigeria

Email: info@habanabespoke.com

Phone: +234 908 565 1000 | +234 809 732 1000

Business Hours: 9:00 AM – 4:00 PM Daily

By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.