Last Updated: June, 2026

1. Introduction

Welcome to Habana Bespoke (“Habana”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, make purchases, book appointments, or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Appointment booking details
  • Measurements and fitting information
  • Purchase history
  • Any information submitted through contact forms or inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Cookies and tracking data

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Manage bespoke tailoring appointments
  • Provide customer support
  • Respond to inquiries and requests
  • Deliver products and services
  • Improve website functionality and user experience
  • Personalize your shopping experience
  • Send order confirmations and service updates
  • Send marketing communications (where permitted)
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations

4. Appointment and Measurement Information

As a bespoke tailoring company, we may collect measurements, fitting preferences, garment specifications, and style preferences to provide our services.

This information is used solely for:

  • Producing custom garments
  • Future alterations and repeat orders
  • Improving customer service

We do not sell or share measurement information with third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance security
  • Provide a personalized browsing experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Marketing Communications

With your consent, we may send:

  • Product updates
  • New collection announcements
  • Promotional offers
  • Event invitations
  • Company news

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

7. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to:

  • Process payments
  • Deliver orders
  • Host and maintain our website
  • Provide customer support
  • Comply with legal requirements

All third-party service providers are required to maintain the confidentiality and security of your information.

8. Payment Information

Payments made through our website are processed by secure third-party payment providers.

Habana Bespoke does not store full payment card information on its servers.

Please review the privacy policies of the respective payment providers for information on how they handle your data.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain customer records
  • Fulfill legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

10. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be 100% secure.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those external websites. We encourage users to review their privacy policies before providing personal information.

13. Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, we will take appropriate steps to remove it.

14. International Data Transfers

If you access our website from outside Nigeria, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you consent to such transfers where permitted by law.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

16. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Habana Bespoke Studios

Head Office
Sura Office Complex, Simpson Street, Lagos, Nigeria

Branch Office
238 Herbert Macaulay Way, Alagomeji, Yaba, Lagos, Nigeria

Email: info@habanabespoke.com

Phone: +234 908 565 1000 | +234 809 732 1000

Business Hours: 9:00 AM – 4:00 PM Daily